Shipping

Shipping Policy

Warehouse Location

Our warehouse is located in Rancho Cucamonga, California, USA.

For customers outside the United States, please contact us at presale@sylvoxtv.com to confirm international shipping availability and fees prior to placing an order.

Shipping Information

• Orders are typically shipped within 48 hours after order confirmation.

• Orders placed after 2:00 PM CDT on Friday will be processed on the following Monday.

Pricing and Taxes

All prices listed on our official website exclude taxes. Applicable taxes will be calculated and collected at checkout in accordance with your local tax regulations.

Tracking Your Shipment

We ship orders using reliable logistics providers. Once your order has shipped, you will receive a confirmation email containing one or more tracking numbers. You may use these numbers to track your shipment directly on the carrier’s website via the provided links.

Order Not Received

If you do not receive your order within the estimated delivery timeframe, please contact us at service@sylvoxtv.com. Our customer support team will promptly assist you and resolve the issue.