Shipping
We currently have a warehouse located in Rancho Cucamonga, CA, USA.
Customers from other countries need to contact us at
presale@sylvoxtv.com to confirm the shipping fee.
The Shipping Information is as follows:
Products | Shipping Fee | Delivery Time | Delivery Channels |
TV Accessories | Free | 2-5 Business Days | UPS / FedEx |
15.6'' - 65'' TV | Free | 2-5 Business Days | UPS / FedEx |
75'' TV | Free | 5-10 Business Days | Truck |
Normally the goods will be shipped within 48 hours after confirming your order.
Orders placed after 2pm CDT on Friday will be processed the following Monday.
Prices
All prices on the official website are exclusive of taxes. You must pay
the applicable taxes according to your local tax policy at checkout.
Tracking your shipment
We use standard logistics providers to ship your items. You will receive
one or more tracking numbers in the confirmation email we send you
when your order ships. This tracking number can be used to check the
status of your shipment on the provider's website using the links
provided.
Order not received
lf you do not receive your order within the estimated delivery time
frame, please contact us at service@sylvoxtv.com. Our team will surely
solve your problem.