Contact information

Feel free to connect with us anytime if you have any questions or concerns. Our dedicated customer service team is here to assist you with everything from placing orders to tracking deliveries and providing product details. Even if you're all set, we'd still love to hear your feedback. Your opinions matter greatly to us, and we're committed to continuously improving to better serve you.

After service

Should you need assistance with product logistics, exchanges, or any other post-purchase inquiries, please don't hesitate to reach out to us:

service@sylvoxtv.com
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Pre Sale

For pre-sales questions, such as inquiries about purchasing multiple units or product specifications, feel free to reach out to us

presale@sylvoxtv.com
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Working Hours & Service Hotline

Monday - Friday

9:00 AM - 5:00 PM EST Time

Service Hotline: +1 (866) 979-5869
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Live Chat

24 hours a day

Monday - Friday

Write Us a Message

For B2B, Media, KOL, Affiliate Marketing Cooperation Submissions; In order to provide you a better service and speed up responding time, Please select the corresponding email address to contact and do provide the relevant information before submitting an inquiry. 
We aim to respond to all inquires within 24 hours.

Pre Sale

In order to provide you a better service and speed up responding time, Please select the corresponding email address to contact and do provide the relevant information before submitting an inquiry. 
We aim to respond to all inquires within 24 hours.

After Service

In order to provide you a better service and speed up responding time, Please select the corresponding email address to contact and do provide the relevant information before submitting an inquiry. 
We aim to respond to all inquires within 24 hours.