Return And Refund

Warranty

Sylvox repairs the TV free of charge under the condition of the normal use of the instruction manual within 12 months.

Returns

Sylvox TV have a limited 30-Day Return Policy. Items can be returned within 30 days of receipt of shipment as long as they remain in the same new condition and original packaging.  In order to move forward with a return, the purchaser must contact us (service@sylvoxtv.com) to obtain a Returned Goods Authorization.

Shipping

We currently provide free shipping to the US/CA/UK/EU. Customers from other countries need to contact us via service@sylvoxtv.com to confirm the shipping fee.

Normally, we will send the goods out within 48 hours once confirming your order, All products will be shipped out via UPS or FedEx with standard shipping, standard shipping takes an estimated 3-5 business days (excluding weekends and holidays) after you receive the order confirmation email, for the large-size TV( 65",75"), we will deliver the item by truck, and you will get the item within 3-7days.